Questions? Contact us!

    Questions about a medical claim, benefits, filing an appeal or to verify coverage?

    Call Blue Cross & Blue Shield of Mississippi at 800-709-7881 or visit their website at www.BCBSMS.com

    Questions about a medical provider or facility?

    Call the AHS State Network at 800-294-6307 or go to Provider Search to find a participating physician or facility.

    Questions regarding medical or disease management, pre-certification for hospital admissions, or health and wellness programs through Motivating Mississippi, Keys to Living Healthy? 

    Contact ActiveHealth Management at 866-939-4721 or go online to MyActiveHealth.com/Mississippi.

    Questions about a prescription, pharmacy claim or benefits?

    Call Prime Therapeutics at 855-457-0408 or visit their website at www.MyPrime.com.

    Questions about the State and School Employees' Health Insurance Plan? 

    Call the Office of Insurance at 601-359-3411 or toll-free at 866-586-2781. You can also send us an email at  KnowYourBenefits@dfa.ms.gov

    Questions about life insurance?

    Call UNUM Life at 1-800-456-8647 ext 131 for information.


Last Modified on November 13, 2017